Frequently Asked Questions

where are you located?

We are located at 361 Queen St. #3 on the third floor (next door to Chess Piece Cafe).

is there parking available?

Street parking is available on Queen St. or we recommend parking behind City Hall (at the corner of York & Queen St). Parking is free after 5 PM and on weekends.

is this a women’s only gym?

NO! Everyone is welcome at the Club.

how do i book a class?

You must pre-register online and have an active membership or class pass. Booking begins exactly 1 week in advance and up to 5 minutes before the class starts. We recommend using the Momence app to book and manage your classes.

what should I bring to class?

Please arrive 5-10 minutes before class and take your shoes off in the hallway. We have a single-stall changeroom if you need to change at the Club. Please bring:

• clean, indoor shoes

• waterbottle

• optional sweat towel

can i shower after class?

Yes, we have a single-stall shower available on a first-come, first-serve basis. Please limit your shower to a quick rinse so others can use it too.

I’m new to the club, can i try it out before purchasing a membership?

Yes! We have a 10-Day Unlimited Intro Offer available for new clients. Learn more here.

what kind of classes do you offer?

We offer small-group classes, with a maximum of 9 or 12 participants! We switch up class styles often to keep our community progressing toward its goals. Learn more on our Group Classes page. We also offer Postpartum Group Sessions.

should i join the waitlist?

Yes! If the class you want to attend is full, join the waitlist as things move around quickly. You can manage your waitlists in the Momence app.

If you are moved into a class from the waitlist, it is presumed you are attending and the cancellation policy will take effect. You will not be charged if you are added less than an hour before the class starts. See our cancellation policy below.

what kind of memberships do you offer?

We offer:

• Unlimited memberships (3-6-12 month contract)

• 5 or 10 class passes

• Online membership to Sweat Club Connect

Please visit our pricing page to see the best fit for you.

are there any perks of an unlimited membership?

Yes, unlimited members have a free Guest Pass that renews each month of their membership! Feel free to bring a new friend or your partner each month.

I’m going on vacation. is it possible to freeze or extend my membership?

Yes, unlimited memberships may be put on hold for up to one month. Class passes are not eligible for holds or extensions.